Cloudways for Agencies: What the Flexible Plan Actually Offers (2026)

Cloudways' Flexible plan starts at $14/month for the Micro tier (1GB RAM, 1 vCPU, 25GB NVMe storage, 1TB transfer bandwidth), billed per server, not per site. Every tier on the Flexible line, from Micro up to the $99/month Large tier, includes unlimited websites on that one server. That single fact is the core of Cloudways' pitch to agencies: host 20 client sites on one $54/month Medium-tier server instead of paying per-site the way many managed WordPress hosts do.

But an agency evaluating Cloudways for reseller or multi-client hosting needs more than the price list. It needs to know what "unlimited" actually means under the hood, what support costs extra, whether migration is really free, and whether Cloudways' billing tools support white-label client invoicing: a question this page cannot fully answer, and says so plainly below.

Cloudways Flexible Plan: The Four Tiers

All four tiers below are per-server prices for the Flexible plan, advertised as "USD per month" on Cloudways' pricing page. Each also has an hourly-billing option for pay-as-you-go usage.

Every tier also bundles the same fixed set of extras: 4 free AI Copilot credits, the "Lightning Stack," and unlimited visits in addition to unlimited websites. The Micro, Small, and Medium tiers use a "Start Free" call-to-action; the Large tier's button reads "Get Started" instead: a small copy inconsistency on Cloudways' own page, not a functional difference in what you're buying.

Two tiers, Small ($28) and Large ($99), show their price rendered twice in succession on the source page, which reads as a strikethrough-vs-current-price display artifact rather than two different prices. Cloudways' page does not disambiguate this, and this review isn't guessing at what the visual treatment looks like live: the advertised current price for both tiers is the single dollar figure in the table above.

There is no intro-vs-renewal split disclosed anywhere on the Flexible plan page. The $14/$28/$54/$99 figures read as flat, ongoing monthly prices with no promotional first-term discount and no stated renewal increase: a contrast worth noting against hosts that advertise a low intro price that jumps sharply at renewal.

The Server-Type Selector: What It Actually Shows You

Cloudways' pricing page presents two separate controls above the tier cards: "Select Cloud Provider" and "Select Server Type." The server-type control has five tabs (Basic, General Purpose, CPU Optimized, Standard, and Premium), and the $14/$28/$54/$99 pricing above reflects the Basic server type by default.

Here's the gap agencies should know about before assuming this is a simple provider picker: the actual cloud-provider names (DigitalOcean, AWS, Google Cloud, Vultr, and Linode) do not appear as clickable options inside the "Select Cloud Provider" control itself in this capture. They appear only in unrelated footer navigation links ("DigitalOcean Managed Hosting," "Vultr Managed Hosting," "Linode Managed Hosting," "AWS Managed Hosting," "Google Cloud Managed Hosting"), confirming Cloudways supports all five providers as a general claim but not showing per-provider tier pricing or specs on this page. An agency that wants to know whether an AWS-hosted Medium tier costs the same $54/month as a DigitalOcean-hosted one cannot answer that question from this page alone.

Support Tiers

Cloudways advertises "24×7 Support" and "24/7/365 Support On All Plans": every tier, including Micro at $14/month, gets the same baseline support access, plus a bundled "Smart Assistant" feature. The page does not break out response-time data by channel (chat vs. ticket vs. phone), so treat "24/7" here as an availability claim, not a measured response-time guarantee.

Agencies that want deeper support (plugin and theme troubleshooting, performance optimization) pay extra. The "Advance Support Addon" lists at $100/month (or, per the same page, "10% of your invoice," with the applicable basis not disambiguated in the capture). Cloudways is currently running a "Lifetime Advance Support" promotion cutting that addon to a flat $25/month, described as a $75 savings off the $100/month list price.

Migration

Cloudways advertises "Free Migration" as a standard feature, with copy reading: "Our expert engineers will migrate your first website to Cloudways for free from any web host. Just let us know, and we'll do the rest!" The offer is explicitly scoped to your first website. The page does not state a free-migration policy for additional sites beyond that first one, so an agency planning to move a full client roster should budget for either DIY migration of the rest or a separate paid-migration conversation with Cloudways.

Optional Paid Add-Ons

Beyond the Advance Support Addon above, Cloudways lists several optional add-ons under "Optional Add-ons that will Supercharge All Your Websites":

For an agency running 20+ client domains, per-domain add-ons like the Cloudflare CDN ($4.99/domain/month) or DNS Made Easy ($0.50/month/domain) compound fast: worth modeling against the base server price before assuming the $14-$99/month sticker is the full monthly cost.

Included at no extra charge on qualifying servers: Object Cache Pro (described as normally a $95/month value, free on 4GB-or-larger servers), Redis Cache (described as a $100/month value, free), and Advanced Staging & Cloning (described as a $20 value, free). A built-in firewall with IP blocking and free Let's Encrypt SSL are also standard.

Billing and White-Label Client Invoicing: What This Page Cannot Confirm

The pricing page also lists "Hosting for Agencies," "Agency Partner Program," "Cloudways Affiliate Program," and "Partners" as footer navigation items with no supporting body copy in this capture. That means this review cannot characterize what Cloudways' agency-specific program actually includes (discount structure, commission rates, or partner-tier requirements) beyond confirming the links exist by name.

A Note on This Review's Source

This page is built from a single capture of Cloudways' pricing page. Cloudflare blocks a second same-session navigation to cloudways.com from the automated capture tooling used to build this set of reviews, so no secondary pages (the dedicated Client Billing product page, the Agency Partner Program page, feature pages, or FAQ answer content) were available to pull from. Where this page says a topic isn't described, that reflects an actual gap in what's visible on the one page captured, not a claim that the feature doesn't exist. Treat this review as thinner on program-and-billing depth than HostingDive's coverage of hosts with multi-page captures, and verify anything billing- or partner-program-related directly with Cloudways.

Cloudways vs. the Competitor Categories It Names

Cloudways' own pricing page positions itself against three competitor categories by name: shared hosting (GoDaddy, Namecheap), infrastructure hosting (Vultr, DigitalOcean, Google Cloud), and managed hosting (Kinsta, WP Engine). The page lists roughly 30 feature-comparison row labels (support availability, PHP version flexibility, staging, backups, security features, and more) but does not render which competitor gets a checkmark on which row in this capture, so no side-by-side scorecard can be reproduced here. Cloudways also cites a "Managed Cloud Hosting Leader on G2" claim without an accompanying numeric rating or review count in this capture.

Who Should Buy Cloudways' Flexible Plan (and Who Shouldn't)

• Buy if: you're hosting many low-to-moderate-traffic client sites and want per-server rather than per-site pricing: a single $54/month Medium server covering a dozen client brochure sites is a meaningfully different economics model than paying per account.
• Buy if: flat, non-promotional monthly pricing matters more to you than a low intro rate that resets higher later: Cloudways' Flexible tiers show no promo/renewal gap in this capture.
• Skip if: white-label client billing is a must-have you need confirmed before purchase: this page cannot verify what "Client Billing & Reporting" does, and you should get that answer directly from Cloudways first.
• Skip if: you need a specific cloud provider's own tier/pricing breakdown (say, AWS-specific specs) before committing: that detail isn't visible on the pricing page captured here.

The Fine Print

All Flexible plan prices exclude applicable taxes. Offsite backup storage runs $0.033/GB per server, separate from the base plan price. A free trial is available without a credit card, plus a "3-Day Trial" offer. Per-domain and per-app add-ons (CDN, DNS, malware protection, email) are billed on top of the base server price and can add up quickly across a multi-client account: model them in before comparing Cloudways' effective per-client cost against a per-site competitor.

Verdict

Cloudways' Flexible plan gives agencies a genuine per-server, unlimited-site pricing model starting at $14/month, with no disclosed intro-to-renewal price shock: a real point in its favor against hosts that discount hard up front and raise prices later. Support is included at every tier, and the free first-migration offer removes friction for a client's first site move. Where Cloudways goes quiet is exactly where agency buyers often need the most detail: white-label billing mechanics and the actual terms of its Agency Partner Program aren't described anywhere in what's currently capturable from its pricing page. Confirm those two items directly with Cloudways before treating this as a full agency-billing solution.

Read the full Cloudways review on HostingDive, or compare per-server reseller hosting options with current pricing.

Frequently Asked Questions

Does Cloudways charge per website or per server?

Per server, on the Flexible plan. Every tier from Micro ($14/month) to Large ($99/month) includes unlimited websites on that server: the price scales with server resources (RAM, vCPU, storage, bandwidth), not the number of sites hosted.

Does Cloudways offer white-label billing for agencies reselling hosting to clients?

Cloudways' site references a "Client Billing & Reporting" product by name in its footer navigation, but does not publicly describe what it does, and does not mention Stripe or white-label invoicing mechanics anywhere on its pricing page. Confirm the feature's actual capabilities directly with Cloudways before relying on it for client billing.

Is Cloudways migration actually free?

Cloudways advertises free migration for your first website, moved by its engineering team from any existing host. The offer as described applies to that first site; additional sites aren't covered by the same explicit "free" language on this page.

What cloud providers can I host on with Cloudways?

Cloudways' footer links name DigitalOcean, AWS, Google Cloud, Vultr, and Linode as supported providers. The pricing page's own provider-selector control does not display these names as selectable options in this capture, and per-provider tier pricing isn't shown: the $14-$99/month figures reflect the DigitalOcean/Basic server-type default.

Does Cloudways' price go up after an introductory period?

Not based on what's disclosed on the pricing page captured here: the $14/$28/$54/$99 monthly prices show no promotional-to-renewal split, unlike some competitors that discount the first term and raise the price later.